Virtual Agents: The Future of Customer Support and Beyond

Virtual agents, also known as intelligent virtual agents (IVAs) or digital assistants, are computer-generated characters that can interact with users via text, voice, or even video. These agents use natural language processing (NLP), machine learning, and other artificial intelligence (AI) technologies to simulate human-like conversations and perform tasks such as answering questions, providing recommendations, and completing transactions.

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Natural Language Generation(NLG): Examples and Future Possibilities

"Natural Language Generation (NLG) is an area of artificial intelligence (AI) that focuses on producing human-like language from structured data. NLG systems use algorithms and statistical models to generate text that is grammatically correct, contextually relevant, and coherent. This technology has numerous applications in various industries, including finance, e-commerce, and healthcare. NLG systems can generate automated news articles,

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